Description

With the objective of supporting the development of highquality tourist attractions, Innovaris provides services to support continuous improvement, based on the implementation of ISO/UNE tools and management systems, specific regulations and its own standards.

The company works within the following specific areas:

• Quality: Quality Management Systems ISO 9001.
• Environment: including the environmental management system under standard ISO 14001 and the EMAS environmental excellence model.
• Health and safety: integrating labour health and safety systems based on ISO 45001.
• Information security: based on the ISO 27001 Information Security System.
• Innovation: supporting both destinations and companies in implementing the UNE 166002 R&D&I management system.
• Social responsibility: including the ISO26000 social responsibility guide.
• Sustainability: ISO 21401: sustainability in tourist establishments.
• EFQM: Management excellence model.

Other standards:

• UNE-EN 13816: public transport quality.
• UNE 175001: small business quality.
• GDPR: compliance with the General Data Protection Regulation.
• ENS: the national security framework.
• Inspection point programmes.