Description

A comprehensive solution that manages appointments and services in establishments, and provides full control over customer service.

The time slot appointment manager allows customers to make an appointment for the services on offer via a website or mobile app. This service can be used without the need for any additional hardware. The customer will arrive at the office with the appointment on their mobile device, and customer service agents will be able to manage it using a mobile device, laptop or desktop computer.

If clients wish, a ticket machine can be included, which can either interact with mobile devices and print appointment tickets, or function in a more traditional way, letting users choose options on the machine when they arrive and receive their ticket.

Time slot manager functions include full control over flows, working out wait times and service times, freezing time slots, sending customers to other customer service points, etc.