Deskribapena

Technological solution to generate open governments, based on information, transparency and citizen participation.

Web application and app to encourage citizen participation, with the aim of guaranteeing a more efficient and transparent management of the council services provided.

It allows cross-cutting management of the maintenance of public spaces, integrating council technicians, political managers, service companies and citizens, for more agile and effective service.

Its main purpose will be to interact with people and make them the protagonist of the service, allowing them to:

• Consult information relevant to the service, such as the services provided, the planning of activities in the street or geographical point of interest, the real and updated position of urban elements, such as containers, litter bins or others registered on the platform, etc.
• Report incidents with details of elements or geographical position, with the possibility of sending supporting photos. The platform will keep them informed until the incident is resolved.
• Manage complaints, incidents and claims data, through a web platform and the possibility of an app for public use.