Deskribapena

The Totem/Tourist Information Point solution digitalises all the services and information of tourist offices, municipalities or councils.

The goal is to offer a better visitor experience and at the same time get to know the tourist in order to build their loyalty. That is why all interactions with the tourist are recorded and personalised.

In addition to using the screens to display the municipality’s information, visitors can scan a QR code to view all the content on their mobile. This solution helps the digitalisation of public spaces and offers the following functionalities:

• Show the points of tourist interest in the area, shops, museums, restaurants, transport in a simple and visual way.
• Personalise the experience at the destination with customisable routes, according to the days and interests.
• Have an omnichannel solution that can be included in any media to interact with the tourist, on the mobile through QR or on your website.
• Real-time feedback: real-time reporting system: report through graphs, exportable in PDF and Excel.
• With the survey module, it provides a data collection channel for visual satisfaction surveys without the need to download any app.